Corporate Office
A-48, Phase II, Indl. Area Mangol Puri,
Delhi -110083
Tel: +91-11-27035392-93
Fax: +91-11-27035391
Email : mail@homeworx.co.in

Refund & Return

 

Refunds and Returns Policies

At Devisons, we stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse, but in the event you are not satisfied with your purchase, simply follow the instructions below.

30 Day Replacement Guarantee

All our Products are backed by a 30 day replacement guarantee. If you received the product in a damaged condition or should the product malfunction, you may return the product to us within 30 days and we will ship out a replacement at no additional cost. Which means that within 30 days from the date of delivery you can ask for replacement of the product subject to following terms and conditions:

  1. You can ask for replacement of product in case of any defect found in the product and the same product will be shipped to you as a replacement for the defective product.
  2. At Devisons’ discretion, the replacement may be for the entire product or part of the product subject to availability of the same with Homeworx.co.in and notification of the same within 30 days from the date of delivery.
  3. Replacement is offered ONLY for the product/s purchased thru Devisons on Homeworx.co.in

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement under this 30 Day Replacement Guarantee, viz:

Disclaimer: "ANY DECISION ON 30 DAY REPLACEMENT GUARANTEE ON THE PRODUCTS SOLD BY Devisons is at the sole discretion of Devisons and decision of Devisons shall be final and binding. Devisons reserves the right to withdraw from 30 DAY REPLACEMENT GUARANTEE at any time without giving any notice of whatsoever nature."

Product Return Shipping

Return the Product(s) (in original packing along with all the paperwork that arrived with the product including invoice to:

Product Returns
Devisons Pvt. Ltd.

A48, Phase II, Indl. Area

Mangol Puri, Delhi- 110034

+91-11-27035392-3

You must use a track-able shipping method (e.g. Blue Dart) such that the returned product is received in our office in Delhi within 35 business days of your receiving the product. Send an email to mail@homeworx.co.in with your order details and the tracking ID of the returned shipment.

Cost of return shipping shall be borne by the customer. Any loss or damage of items in return transit shall be the responsibility of the customer and Devisons shall not be liable for any claims relating to the same. We strongly urge you to declare the value and purchase insurance from the shipper.

Refund Procedure

Should we not be able to replace your returned product with an identical replacement we will refund the cost of your purchase to your account  and we will credit the amount within 7 business days of receipt of your mail. Please note that unless permitted otherwise, the refunds will arise only in respect of products that are taken back.

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